Jim's Window Cleaning Brunswick

www.jimscleaning.net.au

1. Tell us about your business

We operate in the Brunswick, Coburg and Northcote area. We offer free, no obligation quotes at your home or workplace, to give you an accurate price. Residential & Commercial Internal & External Screens & Tracks Double Storey High Rise Buildings.

2. When and why did you start your business?

I have always been in the customer service trade and one day I was looking for a new service that I could offer. While cleaning my own windows one day several people walked passed and asked if I could do there window's too. They may have been joking but I wasn't. I did some research and realized it's a job most people just don't get round to doing. So here I am.

3. On a personal level, what have you achieved with your business?

I have achieved satisfaction that I am doing what I set out to do right from the start. And that's provide a good service that will make people happy, and I do that every day.

4. What are some of the challenges you’ve faced in growing your business?

There is a lot of work involved promoting my business. I am lucky we have a central call centre, but You cannot rely entirely on that. You need to self promote, and that takes up a lot of time and effort.

5. What activities have been successful in promoting your business?

Door to door canvasing. After every job I will knock on the neighbour's door to let them know I've just been at Mr and Mrs Smith's house and perhaps they too would be interested while I'm in the area. Most people will think about it! It's something you just don't think about getting done.

6. What activities were less successful for marketing your business?

Not many too be honest. Any pamphlet drops or canvassing generally has a good return rate.

7. Name your favourite thing about your business

Flexability. Most jobs can be done without the customer needing to be present. Meaning that those jobs can be scheduled at any time.

8. Who or what other businesses or business people inspire you?

Any small business owner. Well done to them for getting out there on there own. And Jim Penman of course.

9. What are your plans for the future of your business?

It's only early days, but I certainly look forward to growing my regular client base and having to employ more staff to take the load.

10. Share your best business tip with our readers.

I don't know that I'm one to take tips from. But I would say, never give up. And never be afraid to ask for help.

Visit us at: www.jimscleaning.net.au